Returns & Warranty

STRESS LESS, because all LUX SKIN™ products come with a 12 month warranty and 90 Day Money Back Guarantee!

Below is some information on how it works:

Should your decide within 90 days (of delivery date) that you do not like the product, your entitled to send it back for a store credit or exchange!

When you return you will be eligible for:

1. An exchange (of equal value to your original order) or

2. A store credit to shop any other products available.

To be eligible for the 90 Day Money Back Guarantee, you must meet the following criteria:

- Item must be in the original packaging and must not be damaged.

- Return must be initiated within 90 days of delivery.

- Return shipping is the customer responsibility.

- Shipping cost is not refundable.

- Return must be approved by customer support (do not send back to the address on your package).

To return your product, please email us here .

All LUX SKIN products come with a 12 month warranty.

Should your product arrive and you notice it doesn't work or function correctly or is somehow broken, we will send you a replacement 100% FREE!

This warranty covers a max of two replacements within one year from the date you received your order.

LUX SKIN warranty does not cover physical damage from misuse or accidental damage to the product.

After two replacements are issued, you have the option for store credit.